Frequently Asked Questions

You Asked...

Do you have a minimum number that I must order?


And We Answered:

We do not have a minimum order on most items. We do however, have a minimum dollar value of $25 in poultry, not including shipping and handling. Items that are drop shipped from other hatcheries such as rare turkeys and pheasant do have a minimum quantity. Please check the description of each item to determine the minimum quantity.

You Asked...

How do I care for baby chicks or other poultry?


And We Answered:

Please visit the care section of our website for information.

You Asked...

What type of housing do I need for my poultry?


And We Answered:

Please visit the care section of our website for more information on a floor brooding plan or a wire brooding plan.

You Asked...

What do I feed my new poultry?


And We Answered:

Feeding information can be found in our care section.

You Asked...

Do I need a permit for poultry?


And We Answered:

Regulations vary from state to state especially with game birds and turkeys. Be sure to check your local regulations.

You Asked...

How many roosters do I need for my hens?


And We Answered:

If you are just wanting fresh eggs, you do not need roosters. If you are wanting to reproduce, we recommend about 1 male for every 10 hens. Some breeds may need more or less but the 1:10 ratio is a good starting place.

You Asked...

Can I mix my new babies with an existing flock?


And We Answered:

This is not recommend. Poultry has a pecking order established within it's flock and if you add babies they will become an immediate target. You should wait until the new poultry reaches maturity to mix them together. There may still be some pecking establishing the new order, but it will be less of a factor.

You Asked...

What causes my poultry to peck?


And We Answered:

There are many things that cause poultry to peck. They are naturally cannibalistic and many factors will bring out that trait. Cannibalism will occur more often under crowded conditions. You should make sure you are allowing plenty of room for your poultry. Mature poultry needs 1 square foot per bird. Be sure your birds are receiving the right nutrients in their diet and that they are not "bored". You might add some grass or hay to their diet. If the poultry does pick enough to draw blood you should clean up the bird quickly. Once they taste the blood they will go back for more. You may want to purchase anti-pick lotion from your local feed store.

You Asked...

When will my hens begin to lay?


And We Answered:

Hens will begin to lay at about 20 weeks of age. It does vary some from breed to breed. You also need to be sure that your hens are getting enough light. Poultry needs 14 hours or more of light per day to lay efficiently. This means you will need to apply artificial light during the winter months.

You Asked...

Can you ship chickens, ducks, bantams and turkeys all on the same order?


And We Answered:

Yes, all of our poultry is hatched on the same day.

You Asked...

Do you accept pay pal?


And We Answered:

Yes, you may pay with pay pal. Our paypal address is sales@idealpoultry.com.

You Asked...

When do you start/stop hatching?


And We Answered:

We hatch 52 weeks a year. However, not all breeds hatch each week. Some items are seasonal. Check the descriptions to identify seasonal items.

You Asked...

What does MALES FOR WARMTH mean?


And We Answered:

It means that day old male chicks will be included with your order to provide warmth and comfort for the shipping of your poultry. We include males for warmth on any order that we feel needs the extra mass for shipping. You may purchase insurance if you do not want to have the males included with your order. If you choose this option, you will need to verify the order when it arrives at your post office and if needed, file the appropriate postal insurance form.

You Asked...

How long will it take for my chickens to arrive?


And We Answered:

We ship chicks on Monday, Tuesday and Wednesday during the spring months and on Tuesday and Wednesday during the other months of the year. Your chicks will survive for 72 hours on their egg yolk. Most of Texas will receive their shipment overnight. Other areas of the United States will be a two day shipment. We can not control the postal shipments. Some two day shipments may arrive in one day.

You Asked...

What does the term ST RUN mean?


And We Answered:

The term ST RUN refers to chickens that are boxed as hatched. Generally an order of 100 will have 50 males and 50 females. The smaller number of chicks you order, the less likely you are to have the 50/50 ratio. An example would be an order of 6 chicks could have 2 pullets and 4 males reducing your ratio to 33% females. There is no guarantee of the ratio of pullets to males when you order st. runs.

You Asked...

What does the term PULLET mean?


And We Answered:

A pullet is a female chicken also known as a hen.

You Asked...

At what age can I tell males from females?


And We Answered:

Most breeds you can tell the sex of the bird at around 16-18 weeks. Some items such as guineas or some breeds of geese you will not be able to tell unless you observe them mating.

You Asked...

How are chickens, ducks etc. sexed as day old chicks?


And We Answered:

There are some breeds that are color sexable and some breeds that are bred to be feather sexed. If the bird has not been bred to be feather sexed or color sexed it must be vent sexed by a professional sexor.

You Asked...

Will our Post Office deliver our chicks to us or do we need to pick them up at the post office?


And We Answered:

Each post office has their own policy. Please notify your post office that you are expecting poultry and verify the policy of your local post office.

You Asked...

Do you export?


And We Answered:

No, you must have a United States Postal Zip code for us to ship poultry to you.

You Asked...

When is my credit card charged?


And We Answered:

Your credit card will be charged on the Thursday prior to the next weeks shipments. If your credit card is invalid or declined for any reason, we will attempt to contact you by phone and e-mail. If we are unable to contact you, we will cancel the order.

You Asked...

What is the quarter boxing charge?


And We Answered:

Think of it as a pulling fee. It is a 1.00 charge for each breed or sex of which you order less than a quarter of a box. Please see our shipping policy for the quarter box size of each type of poultry.

You Asked...

Do you reship poultry that happens to die in shipment?


And We Answered:

We will reship as long there are enough chicks to make the shipment safely. Generally if your loss is only a couple of chicks, we will credit your account.

You Asked...

My ducks came in fine and suddenly started dying.


And We Answered:

Ducks will water log easily. Give them water for about 15 minutes and then take it away for about 15 minutes. Repeat this about 4 times. Do not let them run out of water though.

You Asked...

Can I start my chicks on newspaper?


And We Answered:

No, newspaper is too slippery and will cause spraddle legs.

You Asked...

What type of shavings should I use?


And We Answered:

We recommend Pine. Do not use Cedar, as it can be lethal. Please visit our care section for more information.

You Asked...

My Cornish Rocks are sitting around, have a distended abdomen and are starting to die.


And We Answered:

These are the symptoms of Ascites (fluid in the body cavity), which comes from over feeding the poultry.

You Asked...

Can we pick up poultry at your hatchery?


And We Answered:

You can pick up poultry at our office location at 215 W. Main in Cameron. However you must have placed your order in advance. We do not keep chickens on hand.

You Asked...

May we tour your hatchery facility?


And We Answered:

No, We are sorry but due to biosecurity measures set forth by the poultry industry and the Animal Health Commision, we are unable to allow non-employees on our farm or in our hatchery.